Connecting your CRM solution with embedded integration to your telephony environment is hugely important for improving customer satisfaction and working more efficiently.

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During calls, customer details automatically appear in your CRM pop-up, allowing you to take immediate actions like opening a customer card.

Key Features:

• Embedded Pop-up Notifications: Get all relevant customer data instantly during calls. Customise the overview by user, department, or company. The pop-up remains visible from the moment your device rings until the call ends.

• Call Transfer: When transferring a call to a colleague, the customer information moves with it. By default, the pop-up notification in HubSpot is visible through the journey of the call.

• Call Log: Automatically log every call in the CRM under the relation card.

• Call Note: Make immediate call notes that are logged with the Call Log and visible in Call History.

• Single Sign-On: Secure and easy login with Microsoft, Google, or Apple accounts.

• Official Calling Icons: Use your CRM's official calling icons with Bubble.

• Search bar: Easily search CRM contact data and perform actions like calling, WhatsApp, Teams chat, or email.

• Integration: Bubble integrates with most telephony & CRM platforms.