Key Features:

• Omnichannel Payments: Secure cloud-based payment solutions work across multiple channels, including online portals, telephone IVR, SMS, and agent-assisted payments.

• PCI DSS Compliance: The platform meets PCI DSS v4.0 Level 1 requirements, ensuring secure payment processing.

• Integration & Scalability: Compatible with major payment gateways and acquirers worldwide, supporting businesses in processing over £1.4bn annually.

• Flexible Payment Options: Services include agent-assisted payments, automated IVR, click-to-pay links, web portals, outbound messaging campaigns, and Pay by Bank for instant transactions.

• Security & Convenience: Tokenisation ensures card details are stored safely, reducing fraud and improving customer experience.

• Additional Features: Includes back-office integration, recurring payment plans, secure voice recognition, and automated voice transcription.

Payment Options:

• Agent-Assisted Payments: Secure card payments for contact centers, improving conversion rates and customer experience.

• Automated Payment: 24/7 fully automated telephone payment system.

• Click-to-Pay: Personalized payment links via SMS, email, web chat, and WhatsApp.

• Web Payments: Secure online portal supporting multiple payment methods, including cryptocurrency and direct debit.

• Outbound Voice, SMS & WhatsApp: Automated messaging campaigns to improve payment collection efficiency.

• Pay by Bank: Instant bank-to-bank transfers, reducing transaction costs and fraud risks.

Additional Features:

• Tokenization: Securely storing card details for future transactions.

• Back-Office Integration: REST API and SFTP reporting for seamless system integration.

• Recurring Payments: Support for various billing frequencies.

• Secure Voice Recognition & Automatic Transcription: Enhancing accessibility and automation.